Our Privacy Policy

What information do we collect?
What do we do with the information we collect?
Disclosure of Personal Information
Third-Party Relationships
Affiliated Sites, Linked Sites and Advertisements
Children’s Privacy
Public Forums
Changes in Corporate Structure
Visitors Outside the United States
Policy Amendments
Removal of Consent / Opt-out
Contacting Connect Therapy

Connect Therapy values the privacy and security of the information you share with us through our web sites We are strongly committed to protecting your privacy and providing a safe online experience for all our users.

We collect information about you so that we can provide the most efficient and enhanced service and to maintain our web sites We will never sell, exchange, or release any of your personal information to a third party without your permission.

It is important that you understand how we collect, use, and maintain your information. This privacy policy explains our online information practices, the choices you may make about how we collect and use your information, and the ways you may contact us.

Please read the complete privacy policy below and contact us if you have any questions.

What information do we collect?

We collect personally identifiable information about you only to the extent that you voluntarily submitting it to us such as by subscribing to our mailing lists, purchasing educational materials, filling out a feedback form, or contacting us via email.

This information may include:

  • your name
  • your email address
  • your postal address
  • your telephone number

We may also collect the following non-personally identifiable information:

  • your internet service provider (example: AOL.com or Bigpond.com)
  • the address of the web site that referred you to us
  • the web browser you’re using (example: Google Chrome, Firefox,  Safari)
  • your operating system (example: Windows or Apple)
  • the date and time you visited our web site and the pages you viewed
  • the IP address of the computer or network you are using

The web servers that host Connect Therapy™ web sites automatically identify your computer by the IP address assigned to it and logs your IP address as a security measure.

Connect Therapy will not use your IP address for marketing purposes. We may use it to help diagnose problems with our servers and to administer our web site.

We do not ordinarily associate an individual’s IP address to his/her personal information. We will have a record of your visit to our site, but your identity generally remains anonymous to us. We match IP addresses to the identity of users of our site when we feel it necessary in order to protect our site and/or other users.

What do we do with the information we collect?

We use the information we collect about you:

  • to evaluate and administer our web sites;
  • to gauge user trends to determine which pages visitors are viewing and utilizing;
  • to respond to any problems that may arise;
  • to notify customers about updates to our web sites;
  • to contact customers for marketing purposes;
  • to send periodic newsletters as requested.

If you choose to subscribe to one of our newsletters or mailing lists, we will only use your email address for that purpose. You may unsubscribe at any time.

Connect Therapy will make every reasonable effort to keep information secure, and will not disclose that information beyond Connect Therapy other than to fulfil our business obligations to the user. For example, if the user has placed an order, Connect Therapy may supply address details to third parties assisting in the transaction. Similarly, Connect Therapy uses return email addresses to answer emails we receive. We also use such addresses for future marketing of Connect Therapy’s products and services, but they are not shared with third parties.

We may extend offers to users on behalf of our partners about a particular product or service that may be of interest to you, but we will never give out your personal information at any time without your permission. Although we may receive a fee from our partners for this service, Connect Therapy facilitates the sending of all such offers so that your personal information is never shared with any outside third party.

We may, at times, produce reports for affiliates containing aggregate information about our users such as demographic, age and online usage information. This allows us to work more closely with affiliates to provide content and offers that are most relevant to our users. We will never include any personal information of our users in these reports.

We do NOT give or sell your personal information to any third party except in extraordinary circumstances as outlined in ‘Disclosure Of Personal Information’ below.

Disclosure of Personal Information

We reserve the right to use or disclose your personal information without notice or consent in certain circumstances:

  • If we are required to by law or by an order of a court, administrative agency, or government entity;
  • If we have reasonable grounds to believe that the information is required to conduct investigations into consumer complaints or a violation of the law that has been, is being, or is about to be committed;
  • If we have reasonable grounds to believe that use or disclosure is necessary to protect the integrity of our site and our property and to protect the rights, privacy, property, or safety of our users or others;
  • If it is necessary for fraud protection, risk reduction, or the collection of monies owed to us;
  • If the information is public;
  • For other reasons allowed or required by any law or regulation.

When we are required or permitted to disclose information without consent, we will not disclose more information than is necessary.

Third-Party Relationships

Our web site is hosted on an outsourced web server that may change, as needed, without notice to our site visitors. Connect Therapy has access to the site’s traffic statistics and may use those statistics to analyze their customers’ disk usage and site traffic.

Connect Therapy also engages third parties such as Paypal.com and AWeber.com to facilitate payment processing and newsletter distribution. Your personal information is only shared with such services for the purposes of fulfilling an order or communicating with you about an order. Connect Therapy will never sell or rent your email address or personal information to any third party.

Connect Therapy does not share site visitor information with third parties other than with those we are required to share such information for the purposes of processing orders as outlined above.

Affiliated Sites, Linked Sites and Advertisements

Connect Therapy web sites may contain links to other sites that we feel provide helpful, relevant and trustworthy information. Despite our review, such web sites and their content are constantly changing. Connect Therapy is not responsible for the content or privacy practices of such web sites. Similarly, we are not responsible for the actions or policies of such third parties.

From time to time we may give you the opportunity to opt-in to offers from third parties not affiliated with Connect Therapy. As such they may have their own privacy policies and practices. If you decide to accept offers from third parties, we will provide, with your consent, your information to the third party. However, Connect Therapy’s privacy policy does not apply to information that users consent to give to third parties not affiliated with Connect Therapy. Any information that users give to another party is governed by that party’s privacy policy. Please review third parties’ policies prior to providing them with any information.

Children’s Privacy

Connect Therapy is concerned about protecting the safety of children using the Internet. We do not sell products for purchase by children, but we do sell children’s products for purchase by adults. We do not knowingly collect, maintain, or use personally identifiable information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems.

Public Forums

Our web sites may provide chat rooms, forums, message boards, and/or news groups to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

You should also be aware that if you voluntarily disclose personally identifiable information on forums, chat rooms, message boards, and/or news groups, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of Connect Therapy and this policy.

Connect Therapy is also not responsible for any content (including anything deemed to be objectionable or socially inappropriate) submitted by users participating in our forums, chat rooms, message boards, and/or news groups.

Changes in Corporate Structure

In developing our business, we might sell certain assets or the company, or parts of it, may be sold, merged or otherwise transferred. In such transactions, user information, whether personally identifiable or otherwise, may be one of the transferred assets. However, while personal information may be transferred, it remains subject to the promises made in any pre-existing privacy policy, unless an individual consents otherwise.

Policy Amendments

Connect Therapy reserves the right to change this privacy policy as necessary to maintain the highest protection for our users and to comply with a changing environment. Changes to this privacy policy are effective upon publishing. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

Removal of consent / Opt-out

If you do not consent to our collection, use, or disclosure of your personal information as described in this privacy policy, then do not share personal information with us.

You may withdraw your consent at any time, subject to reasonable notice and legal or contractual obligations. To withdraw your consent, simply contact us through the contact information listed below and tell us the personal information that you no longer wish us to collect, use, or disclose. However, we are unable to offer some services, like processing purchases, without personal information.

All subscribers may opt-out of receiving electronic mailings at any time. If you do not wish to receive future communications from us, simply click on the ‘Unsubscribe Link’ at the bottom of any email you receive to modify your subscription options.

Contacting Connect Therapy

If you have any questions about this privacy policy, the practices of Connect Therapy, or your interaction with our organization, please contact:

Connect Therapy Pty Ltd
35 Duneba Avenue
West Pymble NSW, Australia 2073


Email: Contact Us