What information do we collect?
What do we do with the information we collect?
Disclosure of Personal Information
Affiliated Sites, Linked Sites and Advertisements
Changes in Corporate Structure
Visitors Outside the United States
Removal of Consent / Opt-out
Contacting Connect Therapy
Connect Therapy values the privacy and security of the information you share with us through our web sites We are strongly committed to protecting your privacy and providing a safe online experience for all our users.
We collect information about you so that we can provide the most efficient and enhanced service and to maintain our web sites We will never sell, exchange, or release any of your personal information to a third party without your permission.
Information collected at one of Connect Therapy’s web sites will be available within the Connect Therapy™ family of web sites as listed below. This policy applies to the following web sites:
We collect personally identifiable information about you only to the extent that you voluntarily submitting it to us such as by subscribing to our mailing lists, purchasing educational materials, filling out a feedback form, or contacting us via email.
This information may include:
- your name
- your email address
- your postal address
- your telephone number
We may also collect the following non-personally identifiable information:
- your internet service provider (example: AOL.com or Bigpond.com)
- the address of the web site that referred you to us
- the web browser you’re using (example: Internet Explorer or Netscape)
- your operating system (example: Windows or MAC)
- the date and time you visited our web site and the pages you viewed
- the IP address of the computer or network you are using
Wondering what an IP address is? It is a unique number that identifies every computer connected to the Internet. Your IP address is visible to every web site that you visit.
The web servers that host Connect Therapy™ web sites automatically identify your computer by the IP address assigned to it and logs your IP address as a security measure.
Connect Therapy™ will not use your IP address for marketing purposes. We may use it to help diagnose problems with our servers and to administer our web site.
We do not ordinarily associate an individual’s IP address to his/her personal information. We will have a record of your visit to our site, but your identity generally remains anonymous to us. We match IP addresses to the identity of users of our site when we feel it necessary in order to protect our site and/or other users.
We use the information we collect about you:
- to evaluate and administer our web sites;
- to gauge user trends to determine which pages visitors are viewing and utilizing;
- to respond to any problems that may arise;
- to notify customers about updates to our web sites;
- to contact customers for marketing purposes;
- to send periodic newsletters as requested.
If you choose to subscribe to one of our newsletters or mailing lists, we will only use your email address for that purpose. You may unsubscribe at any time.
Connect Therapy™ will make every reasonable effort to keep information secure, and will not disclose that information beyond Connect Therapy™, other than to fulfil our business obligations to the user. For example, if the user has placed a purchase, Connect Therapy™ may supply address details to third parties assisting in the transaction. Similarly, Connect Therapy™ uses return email addresses to answer the email it receives. We also use such addresses for future marketing of Connect Therapy’s products and services, but they are not shared with outside parties.
We may extend offers to users on behalf of our partners about a particular product or service that may be of interest to you, but we will never give out your personal information at any time without your permission. Although we may receive a fee from our partners for this service, Connect Therapy™ facilitates the sending of all such offers so that your personal information is never shared with any outside third party.
We may, at times, produce reports for affiliates containing aggregate information about our users such as demographic, age and online usage information. This allows us to work more closely with affiliates to provide content and offers that are most relevant to our users. We will never include any personal information of our users in these reports.
We do NOT give or sell your personal information to any third party except in extraordinary circumstances as outlined in ‘Disclosure Of Personal Information’ below.
We reserve the right to use or disclose your personal information without notice or consent in certain circumstances:
- If we are required to by law or by an order of a court, administrative agency, or government entity;
- If we have reasonable grounds to believe that the information is required to conduct investigations into consumer complaints or a violation of the law that has been, is being, or is about to be committed;
- If we have reasonable grounds to believe that use or disclosure is necessary to protect the integrity of our site and our property and to protect the rights, privacy, property, or safety of our users or others;
- If it is necessary for fraud protection, risk reduction, or the collection of monies owed to us;
- If the information is public;
- For other reasons allowed or required by any law or regulation.
When we are required or permitted to disclose information without consent, we will not disclose more information than is necessary.
Our web site is hosted on an outsourced web server that may change, as needed, without notice to our site visitors. Connect Therapy has access to the site’s traffic statistics and may use those statistics to analyze their customers’ disk usage and site traffic.
Connect Therapy also engages third parties such as Paypal.com and AWeber.com to facilitate payment processing and newsletter distribution. Your personal information is only shared with such services for the purposes of fulfilling an order or communicating with you about an order. Connect Therapy will never sell or rent your email address or personal information to any third party.
Connect Therapy does not share site visitor information with third parties other than with those we are required to share such information for the purposes of processing orders as outlined above.
Connect Therapy web sites may contain links to other sites that we feel provide helpful, relevant and trustworthy information. Despite our review, such web sites and their content are constantly changing. Connect Therapy is not responsible for the content or privacy practices of such web sites. Similarly, we are not responsible for the actions or policies of such third parties.
Connect Therapy is concerned about protecting the safety of children using the Internet. We do not sell products for purchase by children, but we do sell children’s products for purchase by adults. We do not knowingly collect, maintain, or use personally identifiable information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems.
Our web sites may provide chat rooms, forums, message boards, and/or news groups to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
You should also be aware that if you voluntarily disclose personally identifiable information on forums, chat rooms, message boards, and/or news groups, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of Connect Therapy and this policy.
Connect Therapy is also not responsible for any content (including anything deemed to be objectionable or socially inappropriate) submitted by users participating in our forums, chat rooms, message boards, and/or news groups.
You may withdraw your consent at any time, subject to reasonable notice and legal or contractual obligations. To withdraw your consent, simply contact us through the contact information listed below and tell us the personal information that you no longer wish us to collect, use, or disclose. However, we are unable to offer some services, like processing purchases, without personal information.
All subscribers may opt-out of receiving electronic mailings at any time. If you do not wish to receive future communications from us, simply click on the ‘Unsubscribe Link’ at the bottom of any email you receive to modify your subscription options.
Connect Therapy Pty Ltd
35 Duneba Avenue
West Pymble NSW, Australia 2073
Phone:(+61) 2 9460-9838
Email: Contact Us